New National Training Complaints Hotline – 13 38 73

Instances could arise where you may wish to resolve a problem with personalities or the way a course has been delivered and assessed. CPD must be objective and ensure the validity of the training and assessment process. The steps to achieve a resolution of a complaint are:

  • Step 1: Raise the complaint with us immediately so we can seek a resolution
  • Step 2: If you are not happy with the resolution achieved, lodge a formal complaint with the Office of the Training Advocate
  • Step 3: If unresolved we would urge you to lodge a formal complaint to the National Training Complaints Hotline- 13 38 73

 

 

 

Newsletter

Make sure you don't miss out on discounted courses and new programs. Join our community and subscribe to our newsletter program.

Contact us

PO Box 106 Goodwood, South Australia 5034

  • Freecall: 1300 366 056

Connect with us