Cheryll Hill and Rob Hall

Effective team leadership is all about mastering a wide range of skills from implementing policies and organising work to motivating staff to achieve high standards. For people coming to grips with leading a team and managing others for the first time, the challenges are BIG; even bigger if you were a team member and now the team leader.

Rob Hall and Cheryll Hill

When a teams’ workload is unbalanced, frustration, dissatisfaction, stress and team conflicts can result, as well as reduced efficiency. To prevent these issues, new managers need the “know how” and techniques for monitoring their own workload and that of team members, including assessing the situation thoroughly and involving the team in helping to determine the best adjustments.

Cheryll Hill and Rob Hall

People need feedback on their work and both managers and staff need comfortable ways to give and receive performance feedback. This means building and maintaining a trusting relationship and using techniques to ensure that feedback is a “value add”. This workshop is a day of skill development so new managers can confidently tackle feedback with staff who are performing well, as well as those who need to improve. This program is part of the New and Emerging Managers Series.

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