Developing Facilitation Skills

Jill Gael

The facilitator’s skill lies in the capacity to quickly develop rapport, to be clear with the group about what needs to be achieved and to provide the processes and tools that are needed to achieve the group’s goal. Facilitators help groups to work well, to solve their own problems, generate new ideas and reach consensus. They make sure that people participate and are heard and they keep the group focused.

The facilitator’s skill lies in the capacity to quickly develop rapport, to be clear with the group about what needs to be achieved and to provide the processes and tools that are needed to achieve the group’s goal. Facilitators help groups to work well, to solve their own problems, generate new ideas and reach consensus. They make sure that people participate and are heard and they keep the group focused. Understanding the role of the facilitator is the starting point for this workshop. We also explore with participants their good and bad experiences of facilitators and reach agreement on their approach to facilitation.

Learning Outcomes:

  • Participants in this module can learn how to:
  • manage and guide groups
  • motivate and engender participation
  • use a range of information gathering and analysis tools
  • see how groups can reach agreement by consensus and other means

Topics to be covered:

  • effective and ineffective groups
  • guiding group discussion
  • how to capture attention
  • handling difficult moments
  • getting and analysing information
  • facilitating group decision making
  • what not to do-sure fire ways to fail
Short courses developed by the Centre for People Development include activities that will require you to apply your knowledge and skills into either a real work site or simulated work-based situation.
There are a wide range of methods and tools that you can select from to suit your intended employment circumstances.  the Centre for People Development will work with you to select the most appropriate approach.

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